Virtual Admin Assistant (VAA)

A successful VAA possesses structure, attention to detail, quality focus, high energy and flexibility to a high-paced deadline driven organization. The incumbent will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Daily routine also includes interaction with various executive level internal clients across the lines of businesses. The VAA will need to adapt procedures, processes and techniques to complete assignments in line with the department’s activities and goals.
  • At least two years of administrative experience, ideally supporting at the Managing Director level (or equivalent) or above;
  • Advanced ability to organize;
  • Tact and good judgment in confidential situations, and proven experience interacting with senior management;
  • Strong interpersonal, written, and oral communication skills;
  • Strong proficiency in Microsoft Office;
  • Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management
We are a company that cares about each other and our customers. The right person is someone who is always happy to help others.

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  • Maintain complex and detailed calendars;
  • Manage the coordination and logistics of both internal and external meetings;
  • Arrange and coordinate complicated domestic and international travel;
  • Organize all aspects for offsite conferences and external events, including catering and transportation;
  • Process invoices and T&E expense claims for team members;
  • Ensure all policies are followed and items are processed within provided guidelines;
  • Act as a subject matter expert for policies and procedures;
  • Produce high quality emails and messages to individuals at all levels of the organization;
  • Handle regular activities without prompting and advise in advance with issues or delays;
  • Assist in editing spreadsheets and presentations;
  • Work cooperatively with the administrative assistants’ team, in positive partnership to support each other smoothly;
  • Coordinate on ad hoc projects as requested;
  • Assist with various applications and system access requests
In the Game: Do whatever it takes to get the job done!